Category: Artificial Intelligence & Transport
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ScotRail Replaces Controversial AI Voice – An Upgrade To Improve Customer Experience
In a ground-breaking development, ScotRail has announced plans to replace its contentious AI voice system on trains. The decision comes amidst increasing customer feedback and criticism suggesting the voice was difficult to understand and often mispronounced Scottish place names. ScotRail, heeding its customers’ feedback, is now planning on introducing a more sophisticated and accurate AI…